Jacqueline Boone

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“It’s Not Me, It’s You”: How to Deliver a 5-Star Customer Service Experience

November 3, 2016 by Jacqueline Boone Leave a Comment

We’ve all been there—that guy or girl that despite the hints, just doesn’t get it. But what happens when the one not “getting it” is actually a company who is inadvertently muddying their brand for a new customer? A Great Customer Service Experience I found a cool new hot yoga studio, and I was blown […]

Filed Under: Business, Customer Service Tagged With: 5-star experiences, branding, Business, customer service, people, startups

“I Appreciate You Taking the Time”

December 16, 2015 by Jacqueline Boone Leave a Comment

The longer I’m in business, the more aware I am of time. Whether you’re an entrepreneur, small business owner, or working in corporate, time is always of the essence. Time is the one commodity that you can’t get back, so how and who you choose to spend it with is paramount. In our efforts to […]

Filed Under: Business Tagged With: Business, connection, entrepreneurs, people

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